MyChart - Schedule and Pay Terms of Use

Effective Date 1/31/2017

Overview

MyChart - Schedule and Pay is operated and provided to you by Seattle Children's Hospital (Seattle Children's). You can use MyChart - Schedule and Pay to (i) view and take action for appointments; (ii) view account balances and billing information; and (iii) pay your bill.

Accessing MyChart - Schedule and Pay

You may use MyChart - Schedule and Pay to access or view personal information pertaining to you (if you are 13 or older) or another person for whom you are (i) the legal guardian, (ii) the guarantor, or (iii) a person who has been given such access by the legal guardian or guarantor. The guarantor is the person who is identified in our system as responsible for the patient's bill. . You or your legal guardian(s) may grant permission to additional caregivers to access MyChart - Schedule and Pay. These additional caregivers may access appointment and demographic information only - they will not have access to account balances or billing information.

You may not permit any other person to access MyChart - Schedule and Pay using your user name and password. The security of your password and the use of your account is your responsibility. If you learn or suspect that your user name or password has been wrongfully used or disclosed, you should promptly notify Seattle Children's by telephone at 206-987-4444 and immediately reset your password. MyChart - Schedule and Pay is an information management tool only and is for your personal and non-commercial use.

By establishing a MyChart - Schedule and Pay connection and accessing the account of another person, you are attesting to and warranting that you are the legal guardian or guarantor of that person and that you have the right to access his or her protected health information.

Your Information

The information available for you to view through MyChart - Schedule and Pay is not a comprehensive view all of Seattle Children's records relating to your appointments, accounts or billing information. You agree that you will not provide, upload, email, post and/or transmit to or through MyChart - Schedule and Pay any content that (i) violates these Terms or is unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, offensive, harassing, hateful, embarrassing, pornographic, profane, sexually explicit, or indecent; (ii) constitutes or encourages conduct that would constitute a criminal offense, potentially give rise to civil liability (including claims of defamation and/or libel), or otherwise violates local, state, or federal law; (iii) violates, plagiarizes, or infringes the rights of third parties including, without limitation, copyright, trademark, patent, rights of privacy or publicity, trade secrets, or any other proprietary right; (iv) contains a virus, worm, Trojan horse, or other harmful component; (v) contains any information, software, or other material of a commercial nature; (vi) contains solicitations or advertisements of any kind; or (vii) constitutes or contains false or misleading indications of origin or statements of fact.

Acceptance of Terms of Use

MyChart - Schedule and Pay is governed by these Terms of Use (Terms). By using or accessing MyChart - Schedule and Pay you agree to be bound by these Terms. Additionally, when using particular MyChart - Schedule and Pay functionality, features or services, you may be subject to posted guidelines, rules, and policies applicable to such functionality, features or services that may be posted from time to time (Policies). All such Policies are hereby incorporated by reference into these Terms, and you hereby agree to them.

Changes

Seattle Children's reserves the right at any time to, among other actions, change these Terms, modify any part of MyChart - Schedule and Pay, including eliminating or discontinuing functionality, content and/or features. Any changes Seattle Children's makes to these Terms will be effective immediately upon Seattle Children's posting updated Terms. You agree that by entering, re-entering, or continuing to use MyChart - Schedule and Pay thereafter, you accept any and all such changes. Be sure to return to this page periodically to ensure familiarity with the most current version of these Terms.

Privacy

You agree to the terms and conditions of MyChart - Schedule and Pay Privacy Policy, which is incorporated into and made part of these Terms. Our treatment of your individually identifiable health information generally, whether or not submitted or accessed by you via MyChart - Schedule and Pay, is governed by our Notice of Privacy Practices.

External Links

In order to provide you with greater value, Seattle Children's may provide you with links to various third party Web sites. Seattle Children's exercises no authority over linked sites, each of which may maintain independent privacy and data collection policies and procedures. We do not continuously evaluate, and we are not responsible for, any content on these third-party websites. These destination links are provided only for your convenience. As such, your use of third-party Web sites is governed by any terms of use and/or privacy statements posted on such third-party Web sites, not by our Terms, and you access them at your own risk. The provision of links to third party Web sites or the mention of specific products, processes, or services at MyChart - Schedule and Pay does not constitute or imply a recommendation or endorsement by us. Seattle Children's wishes to ensure the integrity of MyChart - Schedule and Pay and its destination links. Any comments pertaining to MyChart - Schedule and Pay or any sites accessed through MyChart - Schedule and Pay links are greatly appreciated.

No Warranties

YOU ACKNOWLEDGE AND AGREE THAT SEATTLE CHILDREN'S DOES NOT REPRESENT MyChart - Schedule AND PAY AS HAVING THE ABILITY TO DIAGNOSE DISEASE, PRESCRIBE TREATMENT, OR PERFORM ANY OTHER TASKS THAT CONSTITUTE THE PRACTICE OF MEDICINE OR OF OTHER PROFESSIONAL OR ACADEMIC DISCIPLINES. SEATTLE CHILDREN'S MAKES NO REPRESENTATIONS OF ANY KIND ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF MyChart - Schedule AND PAY. MyChart - Schedule AND PAY IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. SEATTLE CHILDREN'S HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO MyChart - Schedule AND PAY, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SEATTLE CHILDREN'S WILL NOT BE RESPONSIBLE FOR ANY ERRORS OR OMISSIONS IN MyChart - Schedule AND PAY. YOU ASSUME ALL RISK FOR SELECTION AND USE OF MyChart - Schedule and Pay.

Limitation of Liability

IN NO EVENT SHALL SEATTLE CHILDREN'S BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF MYCHART - SCHEDULE AND PAY OR WITH THE DELAY OR INABILITY TO USE MYCHART - SCHEDULE AND PAY, OR WITH HYPERTEXT OR GRAPHIC LINKS TO THIRD PARTIES, OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF YOUR CONTENT THROUGH MYCHART - SCHEDULE AND PAY, OR FOR ANY INFORMATION OR MATERIALS OBTAINED THROUGH MYCHART - SCHEDULE AND PAY, OR OTHERWISE ARISING OUT OF YOUR USE OR ACCESS TO MYCHART - SCHEDULE AND PAY, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF SEATTLE CHILDREN'S HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES AND EVEN IF SUCH DAMAGES RESULT FROM SEATTLE CHILDREN'S'S NEGLIGENCE OR GROSS NEGLIGENCE. YOU SPECIFICALLY AGREE THAT NEITHER SEATTLE CHILDREN'S NOR ITS AFFILIATES, OFFICERS, TRUSTEES, EMPLOYEES, PROVIDERS, VENDORS, LICENSORS OR AGENTS, OR ANY OF THEIR SUCCESSORS OR ASSIGNS, SHALL HAVE ANY LIABILITY TO YOU FOR ANY REASON OR UNDER ANY THEORY WHATSOEVER, BASED UPON THE INFORMATION PROVIDED ON OR THROUGH MYCHART - SCHEDULE AND PAY AND/OR YOUR ACCESS TO AND/OR USE OF THE SITE. BECAUSE SOME STATES DO NOT PERMIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Exclusive Remedy

Your sole remedy against Seattle Children's in the event of a dispute arising out of these Terms and/or your use of or access to MyChart - Schedule and Pay, is to cease your use of MyChart - Schedule and Pay.

Indemnification

You agree to indemnify, defend, and hold Seattle Children's (its officers, trustees, employees and agents, licensors and suppliers) harmless from and against all claims, actions or demands, liabilities and settlements, damages, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or related to, or alleged to arise out of or relate to, your use of or access to MyChart - Schedule and Pay.

Termination

Seattle Children's may terminate MyChart - Schedule and Pay services at any time. Seattle Children's may terminate or suspend your access to MyChart - Schedule and Pay and may delete your account, at any time, without providing notice to you.

No Unlawful or Prohibited Use

You may not use MyChart - Schedule and Pay for any purpose that is unlawful or prohibited by these Terms. You may not use MyChart - Schedule and Pay in any manner which could damage, disable, overburden, or impair MyChart - Schedule and Pay or interfere with any other party's use and enjoyment of MyChart - Schedule and Pay. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided to you through MyChart - Schedule and Pay.

Notices

You may give notice to Seattle Children's at any time by letter delivered by first class postage prepaid U.S. mail or overnight courier to the following address:

Chief Medical Information Officer

Seattle Children's/ M/S RB.2.419

PO Box 5371

Seattle, WA 98105

Contact Chief Medical Information Officer

With a copy to:

General Counsel

Seattle Children's/ M/S RB.2.419

PO Box 5371

Seattle, WA 98105


General

These Terms, together with our Privacy Policy and any Policies (as defined above), are governed by the laws of the State of Washington, as such laws apply to contracts formed within Washington by Washington residents, without regard to its conflict of laws provisions, and form the entire agreement between you and us regarding your use of MyChart - Schedule and Pay. You consent to the exclusive jurisdiction and venue of courts in King County, Washington, in all disputes arising out of or relating to these Terms or your use of or access to MyChart - Schedule and Pay. Any cause of action or claim you may have with respect to these Terms or your use of or access to MyChart - Schedule and Pay must be commenced within one (1) year after the claim or cause of action arises. If we fail to enforce any of these Terms, such failure will not be considered a waiver.

Seattle Children's performance of these Terms is subject to existing laws and legal process, and nothing contained in these Terms is in derogation of Seattle Children's obligation to comply with governmental, court and law enforcement requests or requirements relating to your use of MyChart - Schedule and Pay or information provided to or gathered by Seattle Children's with respect to such use. If any part of these Terms is determined to be invalid or unenforceable then the invalid or unenforceable provision shall be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms shall continue in effect.

Any amendment to these Terms must be in a writing signed by us. These Terms do not confer any rights on any third party. Seattle Children's may assign its rights and duties to any party at any time without notice to you.

Copyright and Trademark Notices

Except for content that you submit to MyChart - Schedule and Pay, the content and information you view on MyChart - Schedule and Pay is the property of Seattle Children's or our suppliers, and is protected by United States and international copyright laws. You may use this information only for personal use. You may make a single copy of content from MyChart - Schedule and Pay for your exclusive, personal use. The compilation of content on MyChart - Schedule and Pay is exclusively ours.

Any rights not expressly granted herein are reserved.