Table of Contents:

1.        Updated MyChart Terms of Use (11/14/19)

2.        Current MySeattleChildrens Terms of Use

 

MyChart Terms of Use

Effective Date: 05/01/2020

Overview

MyChart is operated and provided to you by Seattle Children's Hospital (Seattle Children's). You can use MyChart to:

(i)                view certain information stored on the Electronic Health Record (EHR) maintained by Seattle Children’s;

(ii)              view and act on appointments;

(iii)            view account balances and billing information;

(iv)             pay your bill, and

(v)              communicate securely with Seattle Children’s health care providers.

 

Acceptance of Terms of Use

By accessing or using MyChart at Seattle Children’s, you accept and agree to be bound and to abide by these Terms of Use (Terms), Seattle Children’s Privacy Policy, and any guidelines, rules, and policies applicable to such functionality, features or services that may be posted from time to time (Policies).  Seattle Children’s Privacy Policy and all such Policies are hereby incorporated by reference into these Terms.   If you do not want to agree to these Terms (including our Privacy Policy or Policies), you must not access or use MyChart.

 

Terminology

The following terminology applies to these Terms and Conditions. "You" and "your" refers to you, the person accessing MyChart at Seattle Children’s and accepting these Terms. “Seattle Children’s”  “we” “us” and “our” refers to Seattle Children’s Hospital. "Patient" or "patients" refer to patients, minor patients, parents, patient's guardians or the patient's other legally authorized representative.

 

 

 



Accessing MyChart

Seattle Children's reserves the right to terminate or change MyChart, and any services, functionality, features or materials Seattle Children’s provides via MyChart, at any time in Seattle Children’s sole discretion without notice to you. In addition, Seattle Children's may terminate or suspend your access to MyChart and may delete your account at any time without providing notice to you. Seattle Children’s will not be liable if for any reason all or any part of MyChart is unavailable at any time or for any period.  From time to time, we may restrict access to some parts of MyChart, or the entire MyChart, to users, including registered users.

 

Use of MyChart

By establishing a MyChart connection and accessing the account of a patient through MyChart at Seattle Children’s, you are attesting to and warranting that you maintain parental rights or legal guardianship for a patient. 

Due to state and federal laws, certain categories of medical information for children may not be viewed without consent from the child. Consistent with these laws, proxy access will display limited information for patients when they become 13 years of age. Complete (for patients less than 13 years of age) and partial (for patients between 13 and 17 years of age) proxy access will be granted only to individuals with parental rights or legal guardianship for a patient. 

You must not permit any other person to access MyChart using your username and password. The security of your password and the use of your account is your responsibility. If you learn or suspect that your username or password has been wrongfully used or disclosed, you should promptly notify Seattle Children's by telephone at 206-987-4444 (Monday through Friday, 8 a.m. to 4 p.m.)  and reset your password immediately. MyChart is an information management tool only; these Terms permit you to use MyChart for your personal and non-commercial use only.

MyChart Information

The information available for you to view through MyChart is not a comprehensive view of all the information in the EHR.
Your communications with Seattle Children’s health care providers via MyChart, and the content of your messages, will be included in the EHR.

You agree that you will not provide, upload, email, post and/or transmit to or through MyChart any content that:

(i)    violates these Terms or is unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, offensive, harassing, hateful, embarrassing, pornographic, profane, sexually explicit, or indecent;

(ii)  constitutes or encourages conduct that would constitute a criminal offense, potentially give rise to civil liability (including claims of defamation and/or libel), or otherwise violates local, state, or federal law;

(iii)                       violates, plagiarizes, or infringes the rights of third parties including, without limitation, copyright, trademark, patent, rights of privacy or publicity, trade secrets, or any other proprietary right;

(iv)contains or introduces a virus, worm, Trojan horse, logic bomb or other material which is malicious or technologically harmful;

(v)  attempts to gain authorized access to, interfere with, damage or disrupt any parts of MyChart or any server, computer or database connect to MyChart;

(vi)contains any information, software, or other material of a commercial nature;

(vii)                     contains solicitations, promotions or advertisements of any kind, or

(viii)                    constitutes or contains false or misleading indications of origin or statements of fact; or

(ix) Otherwise attempts to interfere with the proper working of MyChart.



Privacy

You agree to the terms and conditions of the MyChart Schedule and Pay
Privacy Policy , which are incorporated into and made part of these Terms. Our treatment of your individually identifiable health information generally, whether or not submitted or accessed by you via MyChart, is governed by our Notice of Privacy Practices.

 

External Links

In order to provide you with greater value, Seattle Children's may provide you with links to various third-party Web sites.  If MyChart contains links to other sites and resources provided by third parties, these links are provided for your convenience only.  Seattle Children’s has no control or over the content of these linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.  If you decide to access any of the third-party websites linked to MyChart, you do so entirely at your own risk, and your use of these third-party websites is governed by any terms of use posted on such third-party website and not by these Terms.  The provision of links to third party Web sites or the mention of specific products, processes, or services on MyChart does not constitute or imply a recommendation or endorsement by us.


No Warranties

YOU ACKNOWLEDGE AND AGREE THAT SEATTLE CHILDREN'S DOES NOT REPRESENT MYCHART AS HAVING THE ABILITY TO DIAGNOSE DISEASE, PRESCRIBE TREATMENT, OR PERFORM ANY OTHER TASKS THAT CONSTITUTE THE PRACTICE OF MEDICINE OR OF OTHER PROFESSIONAL OR ACADEMIC DISCIPLINES, AND THE USE OF MyChart IS NOT INTENDED TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS OR TREATMENT. SEATTLE CHILDREN'S MAKES NO REPRESENTATIONS OF ANY KIND ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, COMPLETENESS, SECURITY, QUALITY OR ACCURACY OF MyChart. WITHOUT LIMITING THE FOREGOING, SEATTLE CHILDREN’S DOES NOT REPRESENT OR WARRANT THAT MYCHART, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH MyChart WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTS, THAT MYCHART OR THE SERVER THAT ITS MAKES IT AVAILABLE ARE FREE OR VIRUSES OR OTHER HARMFUL COMPONTENTS OR THAT MyChart OR ANY SERVICES OR ITEMS OBTAINED THROUGH IT WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.  SEATTLE CHILDREN’S WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY ANY VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER REQUIREMENT OR PGORAMS DUE TO YOUR USE OF MyChart OR ANY SERVICES OR ITEMS OBTAINED THROUGH MYCHART OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY THIRD-PARTY WEBSITE LINKED TO IT.

MYCHART, ITS CONTENTS AND ANY SERVICES OR ITEMS OBTAINED THROUGH MYCHART ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. SEATTLE CHILDREN'S HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND WITH REGARD TO MYCHART, WHETHER EXPRESS OR IMPLUED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SEATTLE CHILDREN'S WILL NOT BE RESPONSIBLE FOR ANY ERRORS OR OMISSIONS IN MYCHART. YOU ASSUME ALL RISK FOR YOUR SELECTION AND USE OF MYCHART.

Limitation of Liability

IN NO EVENT SHALL SEATTLE CHILDREN'S AFFILIATES, OFFICERS, TRUSTEES, EMPLOYEES, PROVIDERS, VENDORS, LICENSORS OR AGENTS, OR ANY OF THEIR SUCCESSORS OR ASSIGNS BE LIABLE FOR DAMAGES OR ANY KIND, INCLUDING BUT NOT LIMITED TO, ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF MYCHART OR WITH THE DELAY OR INABILITY TO USE MYCHART, OR WITH HYPERTEXT OR GRAPHIC LINKS TO THIRD PARTIES, OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF YOUR CONTENT THROUGH MYCHART, OR FOR ANY INFORMATION OR MATERIALS OBTAINED THROUGH MYCHART, OR OTHERWISE ARISING OUT OF YOUR USE OR ACCESS TO MYCHART, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF SEATTLE CHILDREN'S HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES AND EVEN IF SUCH DAMAGES RESULT FROM SEATTLE CHILDREN'S'S NEGLIGENCE OR GROSS NEGLIGENCE. YOU SPECIFICALLY AGREE THAT NEITHER SEATTLE CHILDREN'S NOR ITS AFFILIATES, OFFICERS, TRUSTEES, EMPLOYEES, PROVIDERS, VENDORS, LICENSORS OR AGENTS, OR ANY OF THEIR SUCCESSORS OR ASSIGNS, SHALL HAVE ANY LIABILITY TO YOU FOR ANY REASON OR UNDER ANY THEORY WHATSOEVER, BASED UPON THE INFORMATION PROVIDED ON OR THROUGH MYCHART AND/OR YOUR ACCESS TO AND/OR USE OF THE SITE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Exclusive Remedy

Your sole remedy against Seattle Children's in the event of a dispute arising out of these Terms and/or your use of or access to MyChart, is to cease your use of MyChart.

Indemnification

You agree to indemnify, defend, and hold Seattle Children's (its affiliates, officers, directors, trustees, employees, contractors, agents, licensors, service providers and suppliers) harmless from and against all claims, actions or demands, liabilities, losses and settlements, damages, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or related to, or alleged to arise out of or relate to, your violation of these Terms or your use of or access to MyChart.

No Unlawful or Prohibited Use

You may not use MyChart for any purpose that is unlawful or prohibited by these Terms. You may not use MyChart in any manner which could damage, disable, overburden, or impair MyChart, or interfere with any other party's use and enjoyment of MyChart. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided to you through MyChart.

Notices

You may give notice to Seattle Children's at any time by letter delivered by first class postage prepaid U.S. mail or overnight courier to the following address:

Contact Chief Medical Information Officer
Seattle Children's/ M/S RB.2.419
PO Box 5371
Seattle, WA 98145-5005

With a copy to:

General Counsel
Seattle Children's/ M/S RB.2.419
PO Box 5371
Seattle, WA 98145-5005

General

All matters related to MyChart, these Terms (including our
Privacy Policy and any Policies, as defined above), and any dispute or claim arising therefrom or related thereto shall be governed by and construed in accordance with the laws of the State of Washington, as such laws apply to contracts formed within Washington by Washington residents, without regard to its conflict of laws provisions. You consent to the exclusive jurisdiction and venue of courts in King County, Washington, for all legal suits, actions or proceedings arising out of or relating to these Terms or your use of or access to MyChart. At Seattle Children’s sole discretion, it may require you to submit any disputes arising from these Terms or your use of MyChart, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Washington law.  Any cause of action or claim you may have with respect to these Terms or your use of or access to MyChart must be commenced within one (1) year after the claim or cause of action arises. If we fail to enforce any of these Terms, such failure will not be considered a waiver, or to be a continuing waiver, of such Term(s) or any other term or condition.

If any part of these Terms is determined to be invalid or unenforceable then the invalid or unenforceable provision shall be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms shall continue in effect.

These Terms, our Privacy Policy and any Policies constitute the sole and entire agreement between you and Seattle Children’s with respect to your use of MyChart and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to your use of MyChart.  These Terms do not confer any rights on any third party. Seattle Children's may assign its rights and duties to any party at any time without notice to you.

 

Changes

Seattle Children's reserves the right at any time to, among other actions, change these Terms, modify any part of MyChart, including eliminating or discontinuing functionality, content and/or features. Any changes Seattle Children's makes to these Terms will be effective immediately upon Seattle Children's posting updated Terms and will apply to all access to and use of MyChart thereafter. Your continued use of MyChart following the posting of any revised Terms means that you accept and agree to any and all such changes. You are expected to check this page periodically so you are aware of any changes, as they are binding on you.


Copyright and Trademark Notices

MyChart and its entire contents, features and functionality are owned by Seattle Children’s, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent and other intellectual property or proprietary rights laws. These Terms permit you to use MyChart and the information contained therein only for personal, non-commercial use. You must not reproduce, distribute, publicly display, republish, download, store or transmit any of the material on MyChart, except that you may print or electronically store a single copy of content from MyChart for your own exclusive, personal, non-commercial use and not for further reproduction, publication or distribution. The compilation of content on MyChart belong exclusively to Seattle Children’s.

Seattle Children’s and MyChart’s name, logo, and all related names, logos, product and service names, designs and slogans are trademarks of Seattle Children’s or its affiliates or licensors. 

Any rights not expressly granted herein are reserved.


 

MySeattleChildrens Patient Portal Terms of Use

Effective Date:  3/25/2015

Overview

MySeattleChildrens Patient Portal is operated by Cerner Corporation (Cerner) and provided to you by Seattle Children’s Hospital (Seattle Children’s). MySeattleChildrens Patient Portal provides (i) a view into the Electronic Medical Record (EMR) maintained by Seattle Children’s; and (ii) gives you a secure way to communicate with Seattle Children’s health care providers.

Acceptance of Terms of Use

MySeattleChildrens Patient Portal is governed by these Terms of Use (Terms). By using or accessing MySeattleChildrens Patient Portal you agree to be bound by these Terms. Additionally, when using particular MySeattleChildrens Patient Portal functionality, features or services, you may be subject to posted guidelines, rules, and policies applicable to such functionality, features or services that may be posted from time to time (Policies). All such Policies are hereby incorporated by reference into these Terms, and you hereby agree to them.

Changes

Seattle Children’s reserves the right at any time to, among other actions, change these Terms, modify any part of MySeattleChildrens Patient Portal, including eliminating or discontinuing functionality, content and/or features. Any changes Seattle Children’s makes to these Terms will be effective immediately upon Seattle Children’s posting updated Terms. You agree that by entering, re-entering, or continuing to use the MySeattleChildrens Patient Portal thereafter, you accept any and all such changes. Be sure to return to this page periodically to ensure familiarity with the most current version of these Terms.

Accessing MySeattleChildrens Patient Portal

You may use MySeattleChildrens Patient Portal only to access or view personal health information pertaining to you or another person for whom you are the legal guardian.

You may not permit any other person to access MySeattleChildrens Patient Portal using your user name and password. The security of your password and the use of your account is your responsibility. If you learn or suspect that your user name or password has been wrongfully used or disclosed, you should promptly notify Cerner by telephone at 1.877.621.8014 and immediately reset your password. MySeattleChildrens Patient Portal is an information management tool only and is for your personal and non-commercial use.

By establishing a MySeattleChildrens Patient Portal connection and accessing the EMR of another person, you are attesting to and warranting that you are the legal guardian of that person and that you have the right to access his or her protected health information. Once that person reaches 13 years of age, you will no longer have the right to access his or her EMR on MySeattleChildrens Patient Portal.

Your Information

The information available for you to view through MySeattleChildrens Patient Portal is not a comprehensive view of all the data in the EMR. Your interactions with Seattle Children’s health care providers via the MySeattleChildrens Patient Portal, and the content of your messages, will be included in the EHR. You agree that you will not provide, upload, email, post and/or transmit to or through the MySeattleChildrens Patient Portal any content that (i) violates these Terms or is unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, offensive, harassing, hateful, embarrassing, pornographic, profane, sexually explicit, or indecent; (ii) constitutes or encourages conduct that would constitute a criminal offense, potentially give rise to civil liability (including claims of defamation and/or libel), or otherwise violates local, state, or federal law; (iii) violates, plagiarizes, or infringes the rights of third parties including, without limitation, copyright, trademark, patent, rights of privacy or publicity, trade secrets, or any other proprietary right; (iv) contains a virus, worm, Trojan horse, or other harmful component; (v) contains any information, software, or other material of a commercial nature; (vi) contains solicitations or advertisements of any kind; or (vii) constitutes or contains false or misleading indications of origin or statements of fact.

Privacy

You agree to the terms and conditions of the MySeattleChildrens Patient Portal Privacy Policy, which is incorporated into and made part of these Terms. Our treatment of your individually identifiable health information generally, whether or not submitted or accessed by you via the MySeattleChildrens Patient Portal, is governed by our Notice of Privacy Practices.

External Links

In order to provide you with greater value, Seattle Children’s may provide you with links to various third party Web sites. Seattle Children’s exercises no authority over linked sites, each of which may maintain independent privacy and data collection policies and procedures. We do not continuously evaluate, and we are not responsible for, any content on these third-party websites. These destination links are provided only for your convenience. As such, your use of third-party Web sites is governed by any terms of use and/or privacy statements posted on such third-party Web sites, not by our Terms, and you access them at your own risk. The provision of links to third party Web sites or the mention of specific products, processes, or services at MySeattleChildrens Patient Portal does not constitute or imply a recommendation or endorsement by us. Seattle Children’s wishes to ensure the integrity of MySeattleChildrens Patient Portal and its destination links, however, so any comments pertaining to MySeattleChildrens Patient Portal or any sites accessed through MySeattleChildrens Patient Portal links are greatly appreciated.

No Warranties

You acknowledge and agree that Seattle Children’s does not represent MySeattleChildrens Patient Portal as having the ability to diagnose disease, prescribe treatment or perform any other tasks that constitute the practice of medicine or of other professional or academic disciplines. Seattle Children’s makes no representations of any kind about suitability, reliability, availability, timeliness and accuracy of MySeattleChildrens patient portal. MySeattleChildrens patient portal is provided “as is” without warranty of any kind. Seattle Children’s hereby disclaims all warranties and conditions with regard to MySeattleChildrens patient portal, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement. Seattle Children’s will not be responsible for any errors or omissions in MySeattleChildrens patient portal. You assume all risk for selection and use of MySeattleChildrens patient portal.

Limitation of Liability

In no event shall Seattle Children’s be liable for any direct, indirect, incidental, special or consequential damages arising out of or in any way connected with your use of MySeattleChildrens patient portal or with the delay or inability to use My SeattleChildrens patient portal, or with hypertext or graphic links to third parties, or for any breach of security associated with the transmission of your content through MySeattleChildrens patient portal, or for any information or materials obtained through MySeattleChildrens patient portal, or otherwise arising out of your use or access to MySeattleChildrens patient portal, whether based on contract, tort, strict liability or otherwise, even if Seattle Children’s has been advised of the possibility of damages and even if such damages result from Seattle Children’s negligence or gross negligence. You specifically agree that neither Seattle Children’s nor its affiliates, officers, trustees, employees, providers, vendors, licensors or agents, or any of their successors or assigns, shall have any liability to you for any reason or under any theory whatsoever, based upon the information provided on or through MySeattleChildrens patient portal and/or your access to and/or use of the site. Because some states do not permit the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

Exclusive Remedy

Your sole remedy against Seattle Children’s in the event of a dispute arising out of these Terms and/or your use of or access to MySeattleChildrens Patient Portal, is to cease your use of MySeattleChildrens Patient Portal.

Indemnification

You agree to indemnify, defend, and hold Seattle Children’s (its officers, trustees, employees and agents, licensors and suppliers) harmless from and against all claims, actions or demands, liabilities and settlements, damages, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or related to, or alleged to arise out of or relate to, your use of or access to MySeattleChildrens Patient Portal.

Termination

Seattle Children’s may terminate the MySeattleChildrens Patient Portal services at any time. Seattle Children’s may terminate or suspend your access to MySeattleChildrens Patient Portal and may delete your account, at any time, without providing notice to you.

No Unlawful or Prohibited Use

You may not use MySeattleChildrens Patient Portal for any purpose that is unlawful or prohibited by these Terms. You may not use MySeattleChildrens Patient Portal in any manner which could damage, disable, overburden, or impair MySeattleChildrens Patient Portal or interfere with any other party's use and enjoyment of MySeattleChildrens Patient Portal. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided to you through MySeattleChildrens Patient Portal.

Notices

You may give notice to Seattle Children's at any time by letter delivered by first class postage prepaid U.S. mail or overnight courier to the following address:

Chief Medical Information Officer

Seattle Children's / M/S RB.2.419

PO Box 5371

Seattle, WA 98105

With a copy to:

General Counsel

Seattle Children’s/ M/S RB.2.419

PO Box 5371

Seattle, WA 98105

 

General

These Terms, together with our Privacy Policy and any Policies (as defined above), are governed by the laws of the State of Washington, as such laws apply to contracts formed within Washington by Washington residents, without regard to its conflict of laws provisions, and form the entire agreement between you and us regarding your use of MySeattleChildrens Patient Portal. You consent to the exclusive jurisdiction and venue of courts in King County, Washington, in all disputes arising out of or relating to these Terms or your use of or access to MySeattleChildrens Patient Portal. Any cause of action or claim you may have with respect to these Terms or your use of or access to MySeattleChildrens Patient Portal must be commenced within one (1) year after the claim or cause of action arises. If we fail to enforce any of these Terms, such failure will not be considered a waiver.

Seattle Children’s performance of these Terms is subject to existing laws and legal process, and nothing contained in these Terms is in derogation of Seattle Children’s obligation to comply with governmental, court and law enforcement requests or requirements relating to your use of MySeattleChildrens Patient Portal or information provided to or gathered by Seattle Children’s with respect to such use. If any part of these Terms is determined to be invalid or unenforceable then the invalid or unenforceable provision shall be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms shall continue in effect.

Any amendment to these Terms must be in a writing signed by us. These Terms do not confer any rights on any third party. Seattle Children’s may assign its rights and duties to any party at any time without notice to you.

Copyright and Trademark Notices

Except for content that you submit to MySeattleChildrens Patient Portal, the content and information you view on MySeattleChildrens Patient Portal is the property of Seattle Children’s or our suppliers, and is protected by United States and international copyright laws. You may use this information only for personal use. You may make a single copy of content from MySeattleChildrens Patient Portal for your exclusive, personal use. The compilation of content on MySeattleChildrens Patient Portal is exclusively ours.

Any rights not expressly granted herein are reserved.