Seattle Children's MyChart

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MyChart Terms of Use

Effective Date: 04/01/2024

Overview

FOR ALL MEDICAL EMERGENCIES, IMMEDIATELY DIAL 911. DO NOT USE THIS CONVENIENCE TOOL TO COMMUNICATE MEDICAL EMERGENCIES.

PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY DESCRIBE YOUR RIGHTS AND RESPONSIBILITIES WITH SEATTLE CHILDREN’S HOSPITAL; UMBRELLA PEDIATRICS, P.C., D/B/A SEATTLE CHILDREN’S PRIMARY CARE GROUP; AND THEIR AFFILIATES (COLLECTIVELY “SEATTLE CHILDREN’S”) AND FORM A LEGALLY BINDING AGREEMENT BETWEEN YOU AND SEATTLE CHILDREN’S REGARDING YOUR USE OF MYCHART.

Seattle Children’s has partnered with a company called Epic Systems Corporation to create a web-based electronic health record (EHR) called MyChart. You can use MyChart to:

view certain information stored in the EHR maintained by Seattle Children’s;
view and act on appointments;
view account balances and billing information;
pay your bill;
communicate securely with Seattle Children’s health care providers; and
see information from other healthcare organizations with which you have an active MyChart account related to the same patient, if you have the authority to connect them and have chosen to do so.

Acceptance of Terms of Use

By creating an account, accessing MyChart or using MyChart at Seattle Children’s, you accept and agree to be bound and to abide by these Terms, Seattle Children’s Privacy Policy, and any guidelines, rules, and policies applicable to such functionality, features or services that may be posted from time to time (Policies). Seattle Children’s Privacy Policy and all such Policies are hereby incorporated by reference into these Terms.

Terminology

The following terminology applies to these Terms. "You" and "your" refers to you, the person accessing MyChart at Seattle Children’s and thereby accepting these Terms. “Seattle Children’s”, “we”, “us” and “our” refers to Seattle Children’s. "Patient" or "patients" refer to patients of Seattle Children’s.

Changing Your Access to MyChart

Seattle Children's reserves the right to change your access to MyChart, and any services, functionality, features, or materials Seattle Children’s provides via MyChart, at any time and in Seattle Children’s sole discretion, without notice to you. In addition, Seattle Children's may terminate or suspend your access to MyChart and may deactivate your account at any time, in its sole discretion and without providing notice to you. Seattle Children’s will not be liable if, for any reason, all or any part of MyChart is unavailable at any time or for any period. From time to time, we may restrict user access to some parts of MyChart, or the entire MyChart.

Your Use of MyChart

By establishing a MyChart account, you are confirming your identity and attesting to your right to access the information contained within MyChart for the patient at issue. By establishing an account and accessing the EHR of that patient through MyChart at Seattle Children’s, you are representing and warranting that (1) you are that patient; (2) you maintain parental rights, legal custodial rights or legal guardianship for that patient if they are a minor; (3) you maintain legal guardianship for that patient if they are an adult; (4) that patient or, as appropriate, their parent, legal custodian or legal guardian has completed a Seattle Children’s form authorizing you to have access; or (5) a state agency has authorized placement of the patient in your home and authorized you to arrange for emergent and routine health care of the patient.

You understand that, consistent with state and federal privacy laws and regulations, your MyChart account may display limited information for (1) patients 13 years of age and older and (2) patients whom a state agency has placed in foster or kinship care.

You must not permit any other person to access MyChart using your username and password. The security of your password and the use of your account is your responsibility. If you learn or suspect that your username or password has been wrongfully used or disclosed, you should promptly notify Seattle Children's by telephone at 206-987-4444 and reset your password immediately. MyChart is an information management tool only. These Terms permit you to use MyChart for your personal and non-commercial use only.

MyChart Information

The information available for you to view through MyChart is not a comprehensive view of all the information in the patient’s EHR. Your MyChart account will contain protected health information and personal identifiable information (collectively “EHR Data”). EHR Data might include, but is not limited to:

Patient name and contact information, such as the patient’s address, phone number, or email address;
Patient medical history, conditions, treatments, and medications, which may include information of a sensitive nature;
Healthcare claims, health plan account numbers, bills, and insurance information; and
Demographic information, such as patient age, gender, ethnicity, and occupation.

Your communications with Seattle Children’s health care providers via MyChart, and the content of your messages, may be included in the EHR Data .

You agree that you will not provide, upload, email, post and/or transmit to or through MyChart any content that:

violates these Terms or is unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, offensive, harassing, hateful, embarrassing, pornographic, profane, sexually explicit, or indecent;
constitutes or encourages conduct that would constitute a criminal offense, potentially give rise to civil liability (including claims of defamation and/or libel), or otherwise violates local, state, or federal law;
violates, plagiarizes, or infringes the rights of third parties including, without limitation, copyright, trademark, patent, rights of privacy or publicity, trade secrets, or any other proprietary right;
contains or introduces a virus, worm, Trojan horse, logic bomb or other material which is malicious or technologically harmful;
attempts to gain authorized access to, interfere with, damage or disrupt any parts of MyChart or any server, computer or database connected to MyChart;
contains any information, software, or other material of a commercial nature;
contains solicitations, promotions or advertisements of any kind;
constitutes or contains false or misleading indications of origin or statements of fact; or
otherwise attempts to interfere with the proper working of MyChart.

Privacy

Seattle Children’s considers patient privacy to be of vital importance. We have implemented appropriate privacy and security policies and procedures, in compliance with federal and state law, including, but not limited to, the Health Insurance Portability and Accountability Act (HIPAA) as amended by the Health Information Technology for Economic and Clinical Health Act (HITECH), to prevent the unauthorized access, use, disclosure, alteration or destruction of patients’ protected health information.

You agree to the terms and conditions of our Privacy Policy and Policies, which are incorporated into and made part of these Terms. Our Notice of Privacy Practices explains how Seattle Children’s may use and disclose patients’ protected health information generally, whether submitted or accessed by you via MyChart.

External Links

In order to offer you greater value, Seattle Children's may provide you with links to various third-party websites. If MyChart contains links to other sites and resources provided by third parties, these links are provided for your convenience only. Seattle Children’s has no control over the content of these linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to MyChart, you do so entirely at your own risk, and your use of these third-party websites is governed by any terms of use applicable to such third-party websites and not by these Terms. The provision of links to third party websites or the mention of specific products, processes, or services on MyChart does not constitute or imply a recommendation or endorsement by us.

No Warranties

YOU ACKNOWLEDGE AND AGREE THAT SEATTLE CHILDREN'S DOES NOT REPRESENT MYCHART AS HAVING THE ABILITY TO DIAGNOSE DISEASE, PRESCRIBE TREATMENT, OR PERFORM ANY OTHER TASKS THAT CONSTITUTE THE PRACTICE OF MEDICINE OR OF OTHER PROFESSIONAL OR ACADEMIC DISCIPLINES, AND THE USE OF MYCHART IS NOT INTENDED TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS OR TREATMENT. SEATTLE CHILDREN'S MAKES NO REPRESENTATIONS OF ANY KIND ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, COMPLETENESS, SECURITY, QUALITY OR ACCURACY OF MYCHART. WITHOUT LIMITING THE FOREGOING, SEATTLE CHILDREN’S DOES NOT REPRESENT OR WARRANT THAT MYCHART, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH MYCHART WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTS, THAT MYCHART OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONTENTS OR THAT MYCHART OR ANY SERVICES OR ITEMS OBTAINED THROUGH IT WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. SEATTLE CHILDREN’S WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY ANY VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER OR PROGRAMS DUE TO YOUR USE OF MYCHART OR ANY SERVICES OR ITEMS OBTAINED THROUGH MYCHART OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY THIRD-PARTY WEBSITE LINKED TO IT.

MYCHART, ITS CONTENTS AND ANY SERVICES OR ITEMS OBTAINED THROUGH MYCHART ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. SEATTLE CHILDREN'S HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND WITH REGARD TO MYCHART, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SEATTLE CHILDREN'S WILL NOT BE RESPONSIBLE FOR ANY ERRORS OR OMISSIONS IN MYCHART. YOU ASSUME ALL RISK FOR YOUR SELECTION AND USE OF MYCHART.

Limitation of Liability

IN NO EVENT SHALL SEATTLE CHILDREN'S OR ITS OFFICERS, TRUSTEES, EMPLOYEES, PROVIDERS, VENDORS, LICENSORS OR AGENTS, OR ANY OF THEIR SUCCESSORS OR ASSIGNS BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF MYCHART OR WITH THE DELAY OR INABILITY TO USE MYCHART, OR WITH HYPERTEXT OR GRAPHIC LINKS TO THIRD PARTIES, OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF YOUR CONTENT THROUGH MYCHART, OR FOR ANY INFORMATION OR MATERIALS OBTAINED THROUGH MYCHART, OR OTHERWISE ARISING OUT OF YOUR USE OR ACCESS TO MYCHART, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF SEATTLE CHILDREN'S HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES AND EVEN IF SUCH DAMAGES RESULT FROM SEATTLE CHILDREN'S NEGLIGENCE OR GROSS NEGLIGENCE. YOU SPECIFICALLY AGREE THAT NEITHER SEATTLE CHILDREN'S NOR OFFICERS, TRUSTEES, EMPLOYEES, PROVIDERS, VENDORS, LICENSORS OR AGENTS, OR ANY OF THEIR SUCCESSORS OR ASSIGNS, SHALL HAVE ANY LIABILITY TO YOU FOR ANY REASON OR UNDER ANY THEORY WHATSOEVER, BASED UPON THE INFORMATION PROVIDED ON OR THROUGH MYCHART AND/OR YOUR ACCESS TO AND/OR USE OF THE SITE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Exclusive Remedy

Your sole remedy against Seattle Children's in the event of a dispute arising out of these Terms and/or your use of or access to MyChart, is to cease your use of MyChart.

Indemnification

You agree to indemnify, defend, and hold Seattle Children's and its officers, directors, trustees, employees, contractors, agents, licensors, service providers and suppliers harmless from and against all claims, actions or demands, liabilities, losses and settlements, damages, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or related to, or alleged to arise out of or relate to, your violation of these Terms or your use of or access to MyChart.

No Unlawful or Prohibited Use

You may not use MyChart for any purpose that is unlawful or prohibited by these Terms. You may not use MyChart in any manner which could damage, disable, overburden, or impair MyChart, or interfere with any other party's use and enjoyment of MyChart. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided to you through MyChart.

General

All matters related to MyChart, these Terms (including our Privacy Policy and any Policies, as defined above), and any dispute or claim arising therefrom or related thereto shall be governed by and construed in accordance with the laws of the State of Washington, as such laws apply to contracts formed within Washington by Washington residents, without regard to its conflict of laws provisions. You consent to the exclusive jurisdiction and venue of courts in King County, Washington, for all legal suits, actions or proceedings arising out of or relating to these Terms or your use of or access to MyChart. At Seattle Children’s sole discretion, we may require you to submit any disputes arising from these Terms or your use of MyChart, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Washington law. Any cause of action or claim you may have with respect to these Terms or your use of or access to MyChart must be commenced within one (1) year after the claim or cause of action arises. If we fail to enforce any of these Terms, such failure will not be considered a waiver, or to be a continuing waiver, of such Term(s) or any other term or condition.

If any part of these Terms is determined to be invalid or unenforceable then the invalid or unenforceable provision shall be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms shall continue in effect.

These Terms, our Privacy Policy and any Policies, as defined above, constitute the sole and entire agreement between you and Seattle Children’s with respect to your use of MyChart and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to your use of MyChart. These Terms do not confer any rights on any third party. Seattle Children's may assign its rights and duties to any party at any time without notice to you.

Changes

Seattle Children's reserves the right at any time to, among other actions, change these Terms, modify any part of MyChart, including eliminating or discontinuing functionality, content and/or features. Any changes Seattle Children's makes to these Terms will be effective immediately upon Seattle Children's posting updated Terms and will apply to all access to and use of MyChart thereafter. Your continued use of MyChart following the posting of any revised Terms means that you accept and agree to any and all such changes. You are expected to check this page periodically so you are aware of any changes, as they are binding on you.

Copyright and Trademark Notices

MyChart and its entire contents, features and functionality are owned by Seattle Children’s, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent and other intellectual property or proprietary rights laws. These Terms permit you to use MyChart and the information contained therein only for personal, non-commercial use. You must not reproduce, distribute, publicly display, republish, download, store or transmit any of the material on MyChart, except that you may print or electronically store a single copy of content from MyChart for your own exclusive, personal, non-commercial use and not for further reproduction, publication, or distribution. The compilation of content on MyChart belongs exclusively to Seattle Children’s.

Seattle Children’s and MyChart’s name, logo, and all related names, logos, product and service names, designs and slogans are trademarks of Seattle Children’s or licensors.

Any rights not expressly granted herein are reserved.